The Klagan Regency 1Borneo Hotel Kota Kinabalu, Kota Kinabalu ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Tb-00-01, 1 Borneo Hypermall, Kota Kinabalu, Malaysia

The Klagan Regency 1Borneo is a 4-star value hotel in Kota Kinabalu that features direct access to the 1Borneo Hypermall, one of the largest shopping destinations in East Malaysia. This hotel offers modern amenities and a range of facilities suitable for both leisure and business travelers.

Rooms & Amenities

The Klagan Regency 1Borneo offers 269 uniquely designed rooms featuring floor-to-ceiling windows, providing views of the surrounding areas. Room amenities include a flat-screen TV, air conditioning, a mini-bar, and complimentary Wi-Fi. The spacious living room caters to families, enhancing comfort and quality time together.

Dining Options

Dining options at The Klagan Regency include Libaran Café, an all-day dining restaurant with a capacity of 170, serving a tantalizing international buffet breakfast and a diverse à la carte menu. Guests can also enjoy drinks and light meals at the bar and lounge area, creating a casual setting for relaxation.

Business & Events

The hotel features one of the largest ballrooms in Kota Kinabalu, the Klagan Regency Grand Ballroom, equipped with state-of-the-art convention and exhibition facilities. It accommodates various events including international conventions and entertainment shows. The hotel also includes meeting rooms and boardrooms for business purposes.

Leisure & Nearby Attractions

Leisure amenities include a well-designed swimming pool offering panoramic views. A complimentary shuttle service is available to transport guests to the city center. The Klagan Regency 1Borneo is situated in proximity to the Sabah State Museum & Heritage Village, Gaya Street Fair, and the Kota Kinabalu Bird Sanctuary.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Superior King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Executive King Suite

Max:

2 persons

65 m²

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Kota Kinabalu 4.2 mi

Airports

Kota Kinabalu International (BKI) 12.9 mi

Train

North Borneo Railway 7.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Breakfast Spread

I thoroughly enjoyed the variety of food options during breakfast at The Klagan Regency. Each morning, I was delighted to discover new dishes, including good Malaysian cakes. It was a wonderful way to start the day and kept my kids pleased too. They also ensured not to serve any beef or pork, which was a huge plus for my family. I will definitely remember this when I plan my next visit!

LarryG123. USA, 2024-02-15Read full review on

Kid-Friendly Environment

During our stay at The Klagan Regency, my children absolutely loved the spacious and clean hotel. The amenities catered perfectly to families, and they had a great time splashing around in the nice pool. It made our experience even more enjoyable, knowing that the hotel catered specifically to younger guests.

MikeLovesTravel. Canada, 2024-03-25Read full review on

Relaxing Pool Area

Even though the pool at The Klagan Regency is smaller than I expected, it was well-maintained and provided a relaxing atmosphere for unwinding after a long day exploring. I spent some lovely afternoons lounging by the pool, enjoying the sunshine and tranquility that the hotel offered. Perfect for families looking to enjoy leisure time together.

DougTraveler. Australia, 2024-04-10Read full review on

Spacious and Comfortable Room

I was pleasantly surprised by the size and comfort of the room at The Klagan Regency. It was spacious enough for my family, and we felt right at home. The cleanliness of the room coupled with the interesting toiletries set provided made our stay feel luxurious and enjoyable. I would definitely recommend it for anyone looking for a comfortable stay.

PaulExplorer. UK, 2024-05-05Read full review on

What’s included

General

No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Pool tables
Darts

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's pool

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Tb-00-01, 1 Borneo Hypermall, Kota Kinabalu, Malaysia

Map view

Tb-00-01, 1 Borneo Hypermall, Kota Kinabalu, Malaysia

City landmarks

Jalan UMS Borneo Marine Research Institute

Marine Aquarium and Museum

3400 ft

Mosque

UMS Mosque

3300 ft

Tun Mustapha Tower

1.8 mi

88400 Kota Kinabalu

Ums Peak

4400 ft

Beach

UMS ODEC beach

1.3 mi

Beach

Kg. Kebagu

1.6 mi

Jalan Tanjung Lipat

Pantai Tanjung Lipat

2.1 mi

Universiti Malaysia Sabah Borneo Marine Research Institute

Aquarium & Marine Museum

2.2 mi

Mosque

Likas City Mosque

3.1 mi

Jalan Tun Fuad Stephen

Taman Awam Teluk Likas

2.5 mi

Taman Tun Fuad Stephens

Water World Theme Park

2.5 mi

Tanjung Lipat Jogging Track

2.4 mi

Lorong Kelabu

Puh Toh Si Chinese Temple

3.1 mi

Shopping Area

Komplex Karamunsing Shopping Mall

3.0 mi

Jalan Sepanggar

Sepanggar Tunnel

3.5 mi

Jalan Bukit Upper Bendera Likas

Kota Kinabalu Wetland Centre

4.3 mi

Nearby

Shopping Area

One Borneo Hypermall

400 ft

Mall

Watsons

100 ft

Mall

1 Borneo Mall

1700 ft

Restaurants

Hong Kong Recipe

600 ft

G823 Grd Floor 1 Borneo Jln Sulaiman 88450

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Spacious and modern rooms

Excellent breakfast buffet

Minor service hiccups

Price might be slightly high for some

6.6/10

Nice

Rooms

7.4

Location

9.0

Service

5.6

Dining

5.4

Kathleen

United States of America, January 2025

6.0/10

I recently stayed at this hotel for two nights, and while some aspects were positive like the cleanliness and helpful staff, I was faced with a couple of serious inconveniences. The lack of parking and non-functioning internet really put a damper on my experience, making it tough to fully enjoy my stay. Overall, it has potential, but it needs improvement in certain areas.

Rooms

7.0

The rooms were clean, but I didn't get to enjoy great amenities or any special furnishings.

Service

5.0

While the staff tried to be helpful, there were too many issues with the service that they simply couldn't address properly.

Location

8.0

The hotel is located near a busy shopping complex, which is a definite plus for convenience.

Dining

6.0

Breakfast was decent but lacked variety; it felt quite basic.

Facilities

5.0

Facilities need attention; the air conditioning didn't work well, and other amenities were lacking.

Willard

United States of America, November 2024

6.2/10

My stay at the hotel was a bit mixed. On one hand, the huge shopping mall right next door was convenient, and my room was spacious and comfortable. On the other hand, the check-in process was frustratingly slow, and the breakfast was quite disappointing. Overall, I think there are better options around, but the convenience of the location can be a plus if you're okay with some shortcomings.

Rooms

7.0

The room was spacious and comfortable, but I expected it to be cleaner.

Service

5.0

Service was slow and not very helpful; it seemed like they were overwhelmed.

Location

9.0

The hotel is right next to the largest mall in Borneo, which is really convenient.

Dining

5.0

Breakfast was a letdown with limited options; it's best if included in your stay.

Facilities

6.0

Facilities were basic, and the pool was small compared to resort standards.

Ben

United States of America, October 2024

8.8/10

I had a great experience at this hotel, particularly enjoying the spacious and well-kept rooms. The friendly staff made my stay feel welcoming and personal. The breakfast buffet was one of the highlights, offering a variety of options to kickstart my day. The location was very convenient, right in the thick of the 1Borneo mall complex, which made shopping easy. However, I noticed that while the service was generally good, there were minor hiccups with some processes. Overall, it's definitely a value-for-money option in Kota Kinabalu.

Rooms

9.0

The rooms were spacious, clean, and modern with all necessary facilities replenished daily.

Service

8.0

The service was attentive and professional, with requests handled quickly and efficiently.

Location

10.0

The hotel is perfectly located within the 1Borneo shopping complex, making it easy to explore various shopping options.

Dining

9.0

The breakfast buffet was excellent, providing a wide selection of delicious food.

Facilities

8.0

The hotel offered great amenities, including a nice pool area and various services for guests.

Spacious and modern rooms

Minor service hiccups

Fred

United States of America, October 2024

5.6/10

I had a mixed experience at this hotel. The rooms were spacious and tidy, plus the location is unbeatable right in the mall. However, the service left a lot to be desired, especially during dining, and the restaurant experience was quite disappointing due to staff attitude and food quality. Overall, it seemed like a nice place, but some improvements are definitely needed.

Rooms

6.0

The rooms are spacious and clean, but there were maintenance issues like water leaking from the ceiling and some bathroom supplies missing.

Service

5.0

Service was not what I expected. The staff seemed overwhelmed, and requests went unaddressed too often.

Location

9.0

Located within the largest shopping mall in Sabah, it was incredibly convenient for shopping and dining.

Dining

5.0

The dining experience was disappointing due to poor food quality and unprofessional responses from the staff.

Facilities

6.0

The pool area was pleasant, but overall hotel facilities showed signs of neglect.

Ernest

United States of America, October 2024

7.0/10

The hotel had a warm and inviting atmosphere from the moment we arrived, with a friendly bell boy and check-in staff. The room was spacious, comfortable, and clean, although we were caught off guard by the lack of toiletries provided. The slow check-in process and limited breakfast options, especially for specific diets, were drawbacks, but overall, it was still a pleasant stay.

Rooms

8.0

The room was spacious, comfortable, and clean, which made our stay enjoyable. However, we were surprised to find that no toiletries were provided.

Service

6.0

While the staff were friendly, the check-in and check-out process was quite slow and not very personal. We could have used more assistance, especially with getting a taxi during the heavy rain.

Location

9.0

The hotel is located in a large mall, which is very convenient for shopping and dining. It's a prime spot for anyone who enjoys being close to a variety of options.

Dining

5.0

Breakfast options were limited, especially for those with dietary restrictions, which was a bit disappointing.

Facilities

7.0

The hotel was clean and well-maintained, but we had expected a bit more in terms of amenities for the price we paid.